Pennsylvania Sales Tax (6%) will be applied to all orders shipped to addresses in Pennsylvania. A 1% county tax will be added to Allegheny county addresses and a 2% local tax will be added to addresses in Philadelphia city.
We produce preservative-free bath products. Due to the nature of these products, we cannot accept returns for hygiene reasons.
We do not accept returns due to allergic reactions to our products or damage during shipping. Each item for sale has all ingredients listed for your reference on the website and on the package. Anyone with sensitivities to any listed ingredient should not use the product, or try an allergy patch test prior to use. Feel free to contact us regarding specific ingredients or to request a sample. Lyes and Lathers is not responsible for any individual reaction to any particular ingredient. If at any time a reaction occurs, discontinue use.
If your order was damaged during shipping, you must save all contents and wrappings for the shipping provider to inspect in response to your claim.
Lyes and Lathers takes pride in shipping timely. You can expect your package to ship in 1-3 business days, depending on the time of the year. We will email you with a tracking number when your order has shipped.
Once your order has shipped, we are not responsible for damages occurring during shipping. All packing is done by hand so if any merchandise arrives damaged, you will have to take it up with the shipping provider. Lyes and Lathers highly recommends using USPS Priority Mail as the preferred shipping method. This method insures your package in cases of mishandling.
If you live in the Harrisburg metro area and wish to pick up your order in person, select "In-Person Pick Up" at checkout. After placing your order, send an email to email@example.com to schedule a pick up at an event. It is then your responsibility to acquire your order. You will not be refunded if you cannot remember to pick up your merchandise in a timely fashion or live too far away to reasonably coordinate pick up.
After placing your order, you'll have 24 hours from the time of placement to cancel. You must email firstname.lastname@example.org and receive confirmation in writing to obtain a refund.
Lyes and Lathers reserves the right to cancel any transaction at any time for any reason. You will be notified of this decision via email.